“We say YES when
the bank says NO!”

Frequently Asked Questions

Q: What we do?

Cash at Call is a Credit Assistance Provider committed exclusively to assisting you with a loan product that fits your circumstances. We understand your circumstance and as your personal agent, we strive to find you the best financial solution. If we are unable to find you a loan product (or you decide it is not required), there is absolutely no charge to you.

Q: Why use Cash at Call for your loan?

Small loan providers understand your requirements and unlike a credit card, your loan is completely paid out within 12mths. We are different to others in this industry, delivering the ultimate customer experience with a unique personalised service making Cash at Call associates market leaders for the last seven years - try us.

Q: How much can I borrow?

Cash at Call specialises in supplying cash loans from $150 to $2,000. We will assist you to find the loan product that is right for your needs - fast, friendly and flexible funds.

Q: What will my repayments be?

That depends on how much you borrow and over what length of time. As soon as you are approved for a loan, a Cash at Call Consultant will discuss repayments & interest with you prior to receiving your loan to ensure the loan is affordable for you and suits your requirements.

Q: How long until I get cash into my account?

Cash at Call realises that funds are often required urgently. We strive to have funds transferred to your account within 24 hours of you completing your application process (including the provision of necessary supporting documentation).

Q: Is the application easy?

Yes - simply click on the APPLY NOW button on this page. The process is straightforward and tailored to ensuring your personal loan requirements are achieved - first time, every time. You will be guided through the process and our professional Cash at Call Consultants are always only a phone call away.

Q: What do I need to qualify?

  • You must be currently employed with a minimum salary of $25,000 pa ($500 pw after tax).
  • You must have Australian Permanent Residency Status.
  • You must not be an undischarged bankrupt.
  • You need to have a responsible borrowing history.

Q: What if I have a credit default?

You are still likely to be eligible. Whilst it is not possible to obtain a suitable loan product for all applicants, Cash at Call acknowledge that circumstances change and unlike some other Credit Assistance Providers, we take the time to understand your current position and work extremely hard to find you a suitable loan product to meet your requirements.

Q: Will my privacy be protected?

Yes - Always. Cash at Call and its associates operate a strict Privacy Policy which ensures your information is not provided to unwanted parties. We also understand that personal finance is a confidential matter and we always exhibit discretion in all dealings. Plus we use SSL encryption protection technology (just like the banks...)

Q: Can I pay my loan out early?

Of course. Unlike many other financial institutions our lenders have no hidden fees or charges and any early payments you make reduce the interest on the loan and serve to enhance your credit rating.

Q: What if I cannot repay on the due date?

As all loans will be a contract between you and your specific lender, terms may vary based on the lender selected. As a general guide a default fee may be charged by the lender if you fail to make a payment in accord with your loan contract. If you remain in default a lender has the lawful right (and obligation) to recover money owed in compliance with the National Consumer Credit Code 2010 (NCCC).

Q: What if I am an existing customer?

Welcome back! Cash at Call's philosophy is to build longstanding relationships with it's clients to become their preferred financial service provider - simply call us and a Premium Service Consultant will fast track your request to completion.

Can't find the answer
to your question?

You can contact us by
sending us an email at
contact@cashatcall.com.au
or by phoning us on
1300 72 67 87
Cash at Call is an Australian Securities and Investment Commission (ASIC) licensed Credit Assistance Provider and acts in compliance of the National Consumer Credit Code 2010 (NCCC).
Cash at Call is a member of the Financiers Association of Australia (FAA) the pre-eminent body of the micro lending industry.
Cash at Call or its affiliates do not broker or provide SACC loans.
This is a web site operated by The Personal Loan Store Pty Ltd ACN 131 962 813 ACL 390414 trading as Cash at Call under the domain name www.cashatcall.com.au. 53 Berry Street NORTH SYDNEY NSW 2060.
All correspondence to: PO Box 1207 MANLY NSW 1655.